Payment Terms
Last Updated: 05/12/2025
These Payment Terms (“Terms”) govern all financial transactions between Raj Digitech (“Company”, “we”, “our”, or “us”) and its clients (“Client”, “you”). By engaging our services, you agree to comply with these Payment Terms.
1. General Payment Obligations
- All fees for services shall be communicated through written proposals, invoices, or service agreements.
- Payments must be made in Indian Rupees (INR) unless otherwise agreed in writing.
- Clients are responsible for any applicable taxes, bank charges, or transaction fees.
2. Invoicing & Due Dates
- Invoices will be issued as per agreed milestones, monthly retainers, or project phases.
- Unless otherwise specified, payment is due within 7 (seven) calendar days from the date of invoice.
- Failure to pay within the due date may result in suspension or termination of services.
3. Advance Payments & Retainers
- Certain services require an advance payment or retainer fee before commencement.
- Advance payments are non-refundable unless otherwise agreed.
- Work will only begin after receipt of the agreed advance.
4. Late Payments & Penalties
- Payments not received by the due date may attract a late fee of 2% per month (or the maximum rate permitted by law).
- Continued non-payment may result in:
- Suspension of services without further notice.
- Legal recovery proceedings.
- Termination of ongoing projects.
5. Accepted Payment Methods
We accept payments through:
- Bank Transfer (NEFT/RTGS/IMPS)
- UPI & Digital Wallets
- Credit/Debit Cards (where applicable)
- International Wire Transfers (with additional processing fees)
6. Currency & Conversion
For international clients:
- Payments must be made in the agreed currency (usually USD, EUR, GBP, or INR).
- Any foreign exchange fees, transfer charges, or conversion differences shall be borne by the Client.
7. Disputed Charges
- Clients must notify Raj Digitech of any disputed invoice within 5 working days of receiving the invoice.
- Disputes must be raised in writing with supporting evidence.
- Undisputed portions of an invoice must still be paid by the due date.
8. Confidentiality of Payment Data
Raj Digitech does not store sensitive payment information such as card details. All online payments are processed through secure third-party payment gateways compliant with PCI-DSS standards.
