Privacy Policy
Index:
- 1. Introduction
- 2. Definitions
- 3. Scope & Applicability
- 4. Information We Collect
- 5. How We Collect Data
- 6. Purpose of Processing
- 7. Legal Basis
- 8. Your Rights
- 9. Sharing of Personal Data
- 10. International Data Transfers
- 11. Data Retention
- 12. Data Security
- 13. Children’s Privacy
- 14. Changes to Privacy Policy
- 15. Contact Us
1. Introduction:
At Raj Digitech (“Company”, “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, store, and disclose personal information when you interact with our website, services, and digital platforms. We comply with applicable data protection laws, including the Information Technology Act 2000 (India), the General Data Protection Regulation (GDPR) of the European Union, and the California Consumer Privacy Act (CCPA), where applicable.
2. Definitions
For the purposes of this Policy:
- Personal Data means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an individual (e.g., name, email, phone number, billing details).
- Processing means any operation performed on personal data, whether automated or not, such as collection, storage, use, disclosure, or deletion.
- Cookies are small data files placed on your device to track usage and improve user experience (see our Cookies Policy).
- Client” or “Userrefers to any individual or business accessing our website or using our services.
3. Scope & Applicability
This Privacy Policy applies to:
- Visitors to our website (www.rajdigitech.com)
- Prospective, current, and former clients using our services such as SEO, PPC, Web Development, Social Media Marketing, and Branding
- Individuals who interact with us via email, phone, social media, or marketing campaigns
- Client” or “Userrefers to any individual or business accessing our website or using our services.
It does not apply to third-party websites, platforms, or applications we do not control.
4. Information We Collect
We may collect the following categories of data:
(a) Personal Identification Information
- Full name, email address, phone number, business name, job title, billing information.
(b) Business & Transactional Data
- Project details, service requirements, payment history, contractual agreements.
(c) Technical & Usage Data
- IP address, browser type, operating system, device information, referring URLs, pages visited, session duration, clickstream data.
(d) Cookies & Tracking Data
- Data collected via cookies, pixels, tags, and analytics tools (see Cookies Policy).
(e) Sensitive Data
- Generally, we do not collect sensitive personal data (e.g., financial, medical, or biometric data). If required, it will only be collected with explicit consent.
5. How We Collect Data
We may collect information through:
- Direct interactions (forms, emails, phone calls, contracts)
- Automated means (cookies, analytics tools like Google Analytics, Facebook Pixel, CRM systems)
- Third-party partners (advertising platforms, referral programs, affiliates)
6. Purpose of Processing
We use your personal data for:
- Service Delivery: To provide SEO, PPC, development, and digital marketing services.
- Client Communication: Responding to inquiries, proposals, and customer support.
- Marketing: Sending promotional materials, offers, and newsletters (with opt-out option).
- Analytics: Understanding user behaviour to improve website performance and services.
- Legal Compliance: To fulfil obligations under applicable laws, contracts, and regulatory requirements.
- Fraud Prevention & Security: Detecting, investigating, and preventing unauthorized access or fraud.
7. Legal Basis for Processing (GDPR Compliance)
If you are located in the EEA (European Economic Area), we process your data under:
- Consent – When you voluntarily provide data or agree to marketing communications.
- Contractual Necessity – When processing is required to fulfil service contracts.
- Legitimate Interest – For improving services, running analytics, fraud detection, and marketing (where lawful).
- Legal Obligation – When required by law, regulation, or judicial authority.
8. Your Rights
Under GDPR (EU/EEA Clients):
- Right to access your personal data
- Right to rectification (correct inaccuracies)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing (including marketing)
- Right to withdraw consent at any time
Under CCPA (California Residents):
- Right to know what personal data is collected, used, or disclosed
- Right to request deletion of personal data
- Right to opt out of the sale of personal data (we do not sell personal data)
- Right to non-discrimination for exercising privacy rights
To exercise these rights, please contact us at info@rajdigitech.com.
9. Sharing of Personal Data
We do not sell personal information. However, we may share data with:
- Service Providers: Hosting providers, analytics tools, CRMs, cloud storage, payment processors.
- Marketing Partners: Platforms such as Google, Facebook, and LinkedIn for advertising campaigns.
- Legal Authorities: Where required by law, subpoena, or legal process.
- Business Transfers: In case of merger, acquisition, or asset sale.
10. International Data Transfers
As Raj Digitech works with global clients, your data may be transferred outside your home country. We ensure compliance by using:
- Standard Contractual Clauses (SCCs) for EU transfers.
- Data Processing Agreements (DPAs) with service providers.
11. Data Retention
We retain data only as long as necessary to:
- Provide services and maintain contracts
- Fulfil legal and tax obligations
- Resolve disputes and enforce agreements
After this period, data is securely deleted or anonymized.
12. Data Security
We take technical and organizational measures to protect your data, including:
- SSL encryption and secure servers
- Firewalls and access controls
- Regular system monitoring and vulnerability testing
- Staff training and confidentiality agreements
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
13. Children’s Privacy
Our services are not directed toward children under 16. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.
14. Changes to Privacy Policy
We may revise this Policy periodically. Updates will be posted with a “Last Updated” date. If changes are significant, we may notify you by email or website notice.
15. Contact Us
If you have any questions or wish to exercise your rights, please contact us:
- +91-8373905171
- info@rajdigitech.com
- Office – 1023, 10th Floor, Gaur City Mall, Sector-4, Greater Noida West, UP-201318.
